Privacy Policy

1) Introduction

Best-Way Glass is committed to protecting the privacy of our customers, suppliers, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable laws in Ontario, Canada.

 

2) Information We Collect

We may collect the following types of personal information:

• Name, address, phone number, and email address
• Payment and billing information
• Business or residential property details for service purposes
• Information provided through our website, emails, or phone calls
• Any other information necessary to provide our services

 

3) How We Use Your Information

We collect and use personal information for the following purposes:

• Providing and managing our glass, window and door supply, installation and repair services
• Processing payments and invoices
• Responding to inquiries and customer support requests
• Sending promotional materials and service updates (with consent)
• Complying with legal and regulatory requirements

 

4) Disclosure of Information

We do not sell, rent, or trade your personal information. However, we may share information with:

• Our suppliers, service providers or contractors who assist in delivering our services
• Financial institutions to process payments
• Law enforcement or regulatory bodies if required by law

 

5) Data Security

We take reasonable measures to protect your personal information against loss, theft, and unauthorized access. Our security practices include:

• Secure storage of paper and electronic records
• Restricted access to personal information
• Encryption of sensitive data where applicable

 

6) Retention of Information

We retain personal information only as long as necessary for business and legal purposes. When no longer required, we securely dispose of or anonymize the information.

 

7) Your Rights and Choices

You have the right to:

• Access and review your personal information
• Request corrections or updates
• Withdraw consent for marketing communications
• Request deletion of your personal information, subject to legal obligations

 

8) Cookies and Website Tracking

Our website may use cookies and similar tracking technologies to enhance the user experience. You can modify your browser settings to manage cookie preferences.

 

9) Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

 

10) Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Best-Way Glass
943 Notre Dame Avenue, Sudbury, ON  P3A 2T7
705-566-4112
info@bestwayglass.ca

 

11) Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date.

By using our services, you consent to the collection and use of your personal information as outlined in this Privacy Policy.